Return and Refund Policy

Thank you for shopping at Front Point.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Front Point Ltd.

• "Training" refers to the online training offered for sale on the Service.

• "Orders" means a request by You to purchase Trainings from Us.

• "Service" refers to the Website.

• Website refers to Front Point, accessible from https://frontpoint.uk

• "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Trainings or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By visiting this page on our website: Contacts
• By sending us an email: support@frontpoint.uk

We will reimburse You no later than 14 days from the day on which We receive the returned Trainings. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Trainings to be eligible for a return, please make sure that:

• The Trainings were purchased in the last 7 days
• The Trainings are not started

The following Trainings cannot be returned:

• The supply of Trainings made to Your specifications or clearly personalized.
• The supply of Trainings which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Trainings

You are responsible for the cost and risk of returning the Trainings to Us.

We are unable to issue a refund without actual receipt of the Trainings

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: support@frontpoint.uk

• By visiting this page on our website: Contacts

• By phone number: +44 74 5814 9357